Privacy Policy



























Privacy Policy

We take your privacy seriously

This Privacy Policy is brought to you by UKWDA Limited ("UKWDA"). We take the privacy of our Website users very seriously. We ask that you read this Privacy Policy ("the Policy") carefully as it contains important information about how we will use your personal data.

For the purposes of the Data Protection Act 1998, UKWDA ("we" or "us") is the data controller (the company who is responsible for, and controls the processing of, your personal data).


Personal data we may collect about you

We will obtain personal data about you (such as your name or address) whenever you complete an online form.

For example, we will obtain your personal data when you register to use this Website, send us feedback, post material, contact us for any reason, or puchase a product. We may also obtain sensitive personal data about you if you volunteer it during the completion of an online form. If you volunteer such information, you will be consenting to our processing.

We may monitor your usage of this website. This may include monitoring how many times you visit, which pages you go to, traffic data, location data and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. Please see further the section on "Use of cookies" below.


How we may use your personal data

We will use your personal data for the purposes described in the data protection notice that was given to you at the time your data were obtained. These purposes include:

  • to help us identify you and any accounts you hold with us
  • administration
  • statistical analysis
  • customer profiling and analysing your purchasing preferences
  • marketing (see "Marketing and opting out" below)
  • fraud prevention and detection
  • billing and order fulfilment
  • credit scoring and credit checking (see "Credit checking" below)
  • customising this website and its content to your particular preferences
  • to notify you any changes to this website or our services which may affect you
  • security vetting
  • improving our services

Marketing and opting out

Unless you have asked us not to do so, we may contact you about services and special offers which may be of interest to you.

If you prefer not to receive any further marketing communications from us, you can opt out at any time. See further "Your rights" below.


Disclosure of your personal data

We may disclose your personal data:

  • to law enforcement agencies in connection with any investigation to help prevent unlawful activity
  • in the event that the UKWDA’s assets and goodwill are subsequently transferred to a third party
  • to our agents and service providers

Keeping your data secure

We will use technical and organisational measures to safeguard your personal data, for example:

  • access to your account is controlled by password and username which are unique to you
  • we store your personal data on secure servers
  • payment details are encrypted using SSL technology

Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.


Information about other individuals

If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:

  • give consent on his/her behalf to the processing of his or her personal data
  • receive on his/her behalf any data protection notices
  • give consent to the transfer of his/her personal data abroad
  • give consent to the processing of his or her personal data

Use of cookies

When you use this website, we may collect information about your computer, such as your IP address and/or browser, which we will use for administration purposes and statistical analysis. This information will not usually identify you personally.

We may also obtain information about your online movements and use of the internet. We do this by placing a cookie, which is a small file, on your computer's hard disk. Cookies are used for several reasons:

  • to recognise you whenever you visit this website
  • to speed up access to this website (so you do not have to log on each time)
  • to store your personal preferences
  • to build a profile about you
  • to better target our marketing and advertising campaigns

The vast majority of web browsers accept cookies. However, you can change your browser settings so that cookies are not accepted. If you do this, you may lose some of the functionality of this website.

For further information about cookies and how to disable them please go to: aboutcookies.org


Transfers of data out of the EEA

We may need to transfer your personal data outside of the European Economic Area*. Any transfer of your data will be subject to a European Commission approved contract which will safeguard your privacy rights and give you remedies in the unlikely event of a security breach.

* The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein.


Your rights

You have the right, subject to the payment of a small fee (currently £10) to request access to personal data which we may process about you. If you wish to exercise this right you should:

  • put your request in writing
  • include proof of your identity and address (e.g. a copy of your driving licence or passport, and a recent utility or credit card bill)
  • attach a cheque in the amount of £10 made payable to UKWDA LIMITED
  • specify the personal data you want access to, including any account or reference numbers where applicable

You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right you should:

  • put your request in writing
  • provide us with enough information to identify you (e.g. account number, username, registration details)
  • specify the information that is incorrect and what it should be replaced with

You also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right you should log into your control panel and update your preferences to indicate that you wish to opt out of direct marketing.


Our contact details

If you wish to contact us, please send an email via our online contact form. You can send written communcations to our registered office at UKWDA Limited, Wentworth House, 4400 Parkway, Whiteley, Hampshire PO15 7FJ.

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version which will apply each time you access this website.